【新增】：mall 客服初始化

2025-11-04 20:28:45 +08:00 · 2024-07-01 11:36:07 +08:00
parent bc8948eecf
commit d3614cbbac
10 changed files with 408 additions and 2 deletions
--- a/.env.local
+++ b/.env.local
@@ -29,5 +29,8 @@ VITE_BASE_PATH=/
 # 商城H5会员端域名
 VITE_MALL_H5_DOMAIN='http://localhost:3000'

+# 客户端静态资源地址 空=默认使用服务端指定的CDN资源地址前缀 | local=本地  |  http(s)://xxx.xxx=自定义静态资源地址前缀
+VITE_STATIC_URL = https://file.sheepjs.com
+
 # 验证码的开关
 VITE_APP_CAPTCHA_ENABLE=false
--- a/src/api/mall/promotion/kefu/conversation/index.ts
+++ b/src/api/mall/promotion/kefu/conversation/index.ts
@@ -0,0 +1,71 @@
+import request from '@/config/axios'
+
+export interface KeFuConversationRespVO {
+  /**
+   * 编号
+   */
+  id: number
+  /**
+   * 会话所属用户
+   */
+  userId: number
+  /**
+   * 会话所属用户头像
+   */
+  userAvatar: string
+  /**
+   * 会话所属用户昵称
+   */
+  nickname: string
+  /**
+   * 最后聊天时间
+   */
+  lastMessageTime: Date
+  /**
+   * 最后聊天内容
+   */
+  lastMessageContent: string
+  /**
+   * 最后发送的消息类型
+   */
+  lastMessageContentType: number
+  /**
+   * 管理端置顶
+   */
+  adminPinned: boolean
+  /**
+   * 用户是否可见
+   */
+  userDeleted: boolean
+  /**
+   * 管理员是否可见
+   */
+  adminDeleted: boolean
+  /**
+   * 管理员未读消息数
+   */
+  adminUnreadMessageCount: number
+  /**
+   * 创建时间
+   */
+  createTime?: string
+}
+
+// 客服会话 API
+export const KeFuConversationApi = {
+  // 获得客服会话列表
+  getConversationList: async () => {
+    return await request.get({ url: '/promotion/kefu-conversation/list' })
+  },
+  // 客服会话置顶
+  updateConversationPinned: async (data: any) => {
+    return await request.put({
+      url: '/promotion/kefu-conversation/update-conversation-pinned',
+      data
+    })
+  },
+  // 删除客服会话
+  deleteConversation: async (id: number) => {
+    return await request.get({ url: '/promotion/kefu-conversation/delete?id' + id })
+  }
+}
--- a/src/views/infra/webSocket/index.vue
+++ b/src/views/infra/webSocket/index.vue
@@ -29,8 +29,8 @@
        :autosize="{ minRows: 2, maxRows: 4 }"
        :disabled="!getIsOpen"
        clearable
-        type="textarea"
        placeholder="请输入你要发送的消息"
+        type="textarea"
      />
      <el-select v-model="sendUserId" class="mt-4" placeholder="请选择发送人">
        <el-option key="" label="所有人" value="" />
@@ -71,7 +71,7 @@
 <script lang="ts" setup>
 import { formatDate } from '@/utils/formatTime'
 import { useWebSocket } from '@vueuse/core'
-import { getAccessToken } from '@/utils/auth'
+// import { getAccessToken } from '@/utils/auth'
 import * as UserApi from '@/api/system/user'

 defineOptions({ name: 'InfraWebSocket' })
--- a/src/views/mall/promotion/kefu/components/KeFuConversationBox.vue
+++ b/src/views/mall/promotion/kefu/components/KeFuConversationBox.vue
@@ -0,0 +1,89 @@
+<template>
+  <div class="kefu">
+    <div
+      v-for="(item, index) in conversationList"
+      :key="item.id"
+      :class="{ active: index === activeConversationIndex }"
+      class="kefu-conversation flex justify-between items-center"
+      @click="openRightMessage(item, index)"
+    >
+      <div class="kefu-conversation-left flex justify-center items-center">
+        <el-avatar :src="item.userAvatar" alt="avatar" />
+        <div class="ml-10px">
+          <div class="nickname">{{ item.nickname }}</div>
+          <div
+            v-dompurify-html="replaceEmoji(item.lastMessageContent)"
+            class="last-message flex items-center color-[#989EA6]"
+          ></div>
+        </div>
+      </div>
+      <div class="kefu-conversation-right color-[#989EA6]">
+        {{ formatDate(item.lastMessageTime) }}
+      </div>
+    </div>
+  </div>
+</template>
+
+<script lang="ts" setup>
+import { KeFuConversationApi, KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
+import { replaceEmoji } from '@/views/mall/promotion/kefu/components/emoji'
+import { formatDate, getNowDateTime } from '@/utils/formatTime'
+
+defineOptions({ name: 'KeFuConversationBox' })
+const activeConversationIndex = ref(0) // 默认激活第一个
+const conversationList = ref<KeFuConversationRespVO[]>([]) // 会话列表
+const getConversationList = async () => {
+  conversationList.value = await KeFuConversationApi.getConversationList()
+  // 测试数据
+  for (let i = 0; i < 5; i++) {
+    conversationList.value.push({
+      id: 1,
+      userId: 283,
+      userAvatar:
+        'https://thirdwx.qlogo.cn/mmopen/vi_32/Q0j4TwGTfTKMezSxtOImrC9lbhwHiazYwck3xwrEcO7VJfG6WQo260whaeVNoByE5RreiaGsGfOMlIiaDhSaA991w/132',
+      nickname: '辉辉鸭' + i,
+      lastMessageTime: getNowDateTime(),
+      lastMessageContent: '[爱心][爱心]你好哇',
+      lastMessageContentType: 1,
+      adminPinned: false,
+      userDeleted: false,
+      adminDeleted: false,
+      adminUnreadMessageCount: 19
+    })
+  }
+}
+defineExpose({ getConversationList })
+const emits = defineEmits<{
+  (e: 'change', v: number): void
+}>()
+// 打开右侧消息
+const openRightMessage = (item: KeFuConversationRespVO, index: number) => {
+  activeConversationIndex.value = index
+  emits('change', item.id)
+}
+</script>
+
+<style lang="scss" scoped>
+.kefu {
+  &-conversation {
+    height: 60px;
+    padding: 10px;
+    background-color: #fff;
+    transition: border-left 0.05s ease-in-out; /* 设置过渡效果 */
+
+    &-left {
+      .last-message {
+        width: 300px;
+        overflow: hidden; // 隐藏超出的文本
+        white-space: nowrap; // 禁止换行
+        text-overflow: ellipsis; // 添加省略号
+      }
+    }
+  }
+
+  .active {
+    border-left: 5px #3271ff solid;
+    background-color: #eff0f1;
+  }
+}
+</style>
--- a/src/views/mall/promotion/kefu/components/KefuChatBox.vue
+++ b/src/views/mall/promotion/kefu/components/KefuChatBox.vue
@@ -0,0 +1,77 @@
+<template>
+  <el-container class="kefu">
+    <el-header>
+      <div class="kefu-title">芋道</div>
+    </el-header>
+    <el-main class="kefu-content">
+      <div
+        v-for="item in 100"
+        :key="item"
+        :class="[item % 2 === 0 ? `ss-row-left` : `ss-row-right`]"
+        class="flex mb-20px w-[100%]"
+      >
+        <el-avatar
+          v-if="item % 2 === 0"
+          alt="avatar"
+          src="https://fuss10.elemecdn.com/e/5d/4a731a90594a4af544c0c25941171jpeg.jpeg"
+        />
+        <div class="ml-10px"> Lorem Ipsum，也称乱数假文或者哑元文本</div>
+        <el-avatar
+          v-if="item % 2 !== 0"
+          alt="avatar"
+          src="https://fuss10.elemecdn.com/e/5d/4a731a90594a4af544c0c25941171jpeg.jpeg"
+        />
+      </div>
+    </el-main>
+    <el-footer height="230px">
+      <div class="h-[100%]">
+        <div class="chat-tools">
+          <Icon :size="30" class="ml-10px" icon="fa:frown-o" />
+        </div>
+        <el-input v-model="message" :autosize="{ minRows: 6, maxRows: 6 }" type="textarea" />
+        <div class="h-45px flex justify-end">
+          <el-button class="mt-10px" type="primary">发送</el-button>
+        </div>
+      </div>
+    </el-footer>
+  </el-container>
+  <!-- 没选择左侧会话时显示空界面 -->
+</template>
+
+<script lang="ts" setup>
+defineOptions({ name: 'KeFuMessageBox' })
+const message = ref('')
+</script>
+
+<style lang="scss" scoped>
+.kefu {
+  &-title {
+    border-bottom: #e4e0e0 solid 1px;
+    height: 60px;
+    line-height: 60px;
+  }
+
+  &-content {
+  }
+
+  .chat-tools {
+    width: 100%;
+    border: #e4e0e0 solid 1px;
+    height: 44px;
+    display: flex;
+    align-items: center;
+  }
+
+  .ss-row-left {
+    justify-content: flex-start;
+  }
+
+  .ss-row-right {
+    justify-content: flex-end;
+  }
+
+  ::v-deep(textarea) {
+    resize: none;
+  }
+}
+</style>
--- a/src/views/mall/promotion/kefu/components/constants.ts
+++ b/src/views/mall/promotion/kefu/components/constants.ts
@@ -0,0 +1,14 @@
+export const KeFuMessageContentTypeEnum = {
+  TEXT: 1, // 文本消息
+  IMAGE: 2, // 图片消息
+  VOICE: 3, // 语音消息
+  VIDEO: 4, // 视频消息
+  SYSTEM: 5, // 系统消息
+  // ========== 商城特殊消息 ==========
+  PRODUCT: 10, //  商品消息
+  ORDER: 11 //  订单消息"
+}
+export const UserTypeEnum = {
+  MEMBER: 1, // 会员 面向 c 端，普通用户
+  ADMIN: 2 // 管理员 面向 b 端，管理后台
+}
--- a/src/views/mall/promotion/kefu/components/emoji.ts
+++ b/src/views/mall/promotion/kefu/components/emoji.ts
@@ -0,0 +1,91 @@
+export const emojiList = [
+  { name: '[笑掉牙]', file: 'xiaodiaoya.png' },
+  { name: '[可爱]', file: 'keai.png' },
+  { name: '[冷酷]', file: 'lengku.png' },
+  { name: '[闭嘴]', file: 'bizui.png' },
+  { name: '[生气]', file: 'shengqi.png' },
+  { name: '[惊恐]', file: 'jingkong.png' },
+  { name: '[瞌睡]', file: 'keshui.png' },
+  { name: '[大笑]', file: 'daxiao.png' },
+  { name: '[爱心]', file: 'aixin.png' },
+  { name: '[坏笑]', file: 'huaixiao.png' },
+  { name: '[飞吻]', file: 'feiwen.png' },
+  { name: '[疑问]', file: 'yiwen.png' },
+  { name: '[开心]', file: 'kaixin.png' },
+  { name: '[发呆]', file: 'fadai.png' },
+  { name: '[流泪]', file: 'liulei.png' },
+  { name: '[汗颜]', file: 'hanyan.png' },
+  { name: '[惊悚]', file: 'jingshu.png' },
+  { name: '[困~]', file: 'kun.png' },
+  { name: '[心碎]', file: 'xinsui.png' },
+  { name: '[天使]', file: 'tianshi.png' },
+  { name: '[晕]', file: 'yun.png' },
+  { name: '[啊]', file: 'a.png' },
+  { name: '[愤怒]', file: 'fennu.png' },
+  { name: '[睡着]', file: 'shuizhuo.png' },
+  { name: '[面无表情]', file: 'mianwubiaoqing.png' },
+  { name: '[难过]', file: 'nanguo.png' },
+  { name: '[犯困]', file: 'fankun.png' },
+  { name: '[好吃]', file: 'haochi.png' },
+  { name: '[呕吐]', file: 'outu.png' },
+  { name: '[龇牙]', file: 'ziya.png' },
+  { name: '[懵比]', file: 'mengbi.png' },
+  { name: '[白眼]', file: 'baiyan.png' },
+  { name: '[饿死]', file: 'esi.png' },
+  { name: '[凶]', file: 'xiong.png' },
+  { name: '[感冒]', file: 'ganmao.png' },
+  { name: '[流汗]', file: 'liuhan.png' },
+  { name: '[笑哭]', file: 'xiaoku.png' },
+  { name: '[流口水]', file: 'liukoushui.png' },
+  { name: '[尴尬]', file: 'ganga.png' },
+  { name: '[惊讶]', file: 'jingya.png' },
+  { name: '[大惊]', file: 'dajing.png' },
+  { name: '[不好意思]', file: 'buhaoyisi.png' },
+  { name: '[大闹]', file: 'danao.png' },
+  { name: '[不可思议]', file: 'bukesiyi.png' },
+  { name: '[爱你]', file: 'aini.png' },
+  { name: '[红心]', file: 'hongxin.png' },
+  { name: '[点赞]', file: 'dianzan.png' },
+  { name: '[恶魔]', file: 'emo.png' }
+]
+
+export const emojiPage = {}
+emojiList.forEach((item, index) => {
+  if (!emojiPage[Math.floor(index / 30) + 1]) {
+    emojiPage[Math.floor(index / 30) + 1] = []
+  }
+  emojiPage[Math.floor(index / 30) + 1].push(item)
+})
+
+// 后端上传地址
+const staticUrl = import.meta.env.VITE_STATIC_URL
+
+// 处理表情
+export function replaceEmoji(data: string) {
+  let newData = data
+  if (typeof newData !== 'object') {
+    const reg = /\[(.+?)\]/g // [] 中括号
+    const zhEmojiName = newData.match(reg)
+    if (zhEmojiName) {
+      zhEmojiName.forEach((item) => {
+        const emojiFile = selEmojiFile(item)
+        newData = newData.replace(
+          item,
+          `<img class="chat-img" style="width: 24px;height: 24px;margin: 0 3px;" src="${
+            staticUrl + '/static/img/chat/emoji/' + emojiFile
+          }"/>`
+        )
+      })
+    }
+  }
+  return newData
+}
+
+function selEmojiFile(name: string) {
+  for (const index in emojiList) {
+    if (emojiList[index].name === name) {
+      return emojiList[index].file
+    }
+  }
+  return false
+}
--- a/src/views/mall/promotion/kefu/components/index.ts
+++ b/src/views/mall/promotion/kefu/components/index.ts
@@ -0,0 +1,5 @@
+import KeFuConversationBox from './KeFuConversationBox.vue'
+import KeFuChatBox from './KefuChatBox.vue'
+import * as Constants from './constants'
+
+export { KeFuConversationBox, KeFuChatBox, Constants }
--- a/src/views/mall/promotion/kefu/index.vue
+++ b/src/views/mall/promotion/kefu/index.vue
@@ -0,0 +1,55 @@
+<template>
+  <el-row :gutter="10">
+    <el-col :span="8">
+      <ContentWrap>
+        <KeFuConversationBox ref="keFuConversationRef" @change="handleChange" />
+      </ContentWrap>
+    </el-col>
+    <el-col :span="16">
+      <ContentWrap>
+        <KeFuChatBox ref="keFuChatBoxRef" />
+      </ContentWrap>
+    </el-col>
+  </el-row>
+</template>
+
+<script lang="ts" setup>
+import { KeFuChatBox, KeFuConversationBox } from './components'
+
+defineOptions({ name: 'KeFu' })
+
+const keFuChatBoxRef = ref<InstanceType<typeof KeFuChatBox>>()
+const handleChange = () => {}
+
+const keFuConversationRef = ref<InstanceType<typeof KeFuConversationBox>>()
+onMounted(() => {
+  keFuConversationRef.value?.getConversationList()
+})
+</script>
+
+<style lang="scss">
+.kefu {
+  height: calc(100vh - 165px);
+  overflow: auto; /* 确保内容可滚动 */
+}
+
+/* 定义滚动条样式 */
+::-webkit-scrollbar {
+  width: 10px;
+  height: 6px;
+}
+
+/*定义滚动条轨道 内阴影+圆角*/
+::-webkit-scrollbar-track {
+  box-shadow: inset 0 0 0px rgba(240, 240, 240, 0.5);
+  border-radius: 10px;
+  background-color: #fff;
+}
+
+/*定义滑块 内阴影+圆角*/
+::-webkit-scrollbar-thumb {
+  border-radius: 10px;
+  box-shadow: inset 0 0 0px rgba(240, 240, 240, 0.5);
+  background-color: rgba(240, 240, 240, 0.5);
+}
+</style>
--- a/types/env.d.ts
+++ b/types/env.d.ts
@@ -19,6 +19,7 @@ interface ImportMetaEnv {
  readonly VITE_UPLOAD_URL: string
  readonly VITE_API_URL: string
  readonly VITE_BASE_PATH: string
+  readonly VITE_STATIC_URL: string
  readonly VITE_DROP_DEBUGGER: string
  readonly VITE_DROP_CONSOLE: string
  readonly VITE_SOURCEMAP: string