【功能完善】商城: 客服会话缓存

This commit is contained in:
puhui999
2024-11-09 16:58:32 +08:00
parent 1c3be2b92a
commit e342e91f79
5 changed files with 99 additions and 31 deletions

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@ -1,8 +1,10 @@
<template>
<el-aside class="kefu p-5px h-100%" width="260px">
<div class="color-[#999] font-bold my-10px">会话记录({{ conversationList.length }})</div>
<div class="color-[#999] font-bold my-10px"
>会话记录({{ kefuStore.getConversationList.length }})
</div>
<div
v-for="item in conversationList"
v-for="item in kefuStore.getConversationList"
:key="item.id"
:class="{ active: item.id === activeConversationId, pinned: item.adminPinned }"
class="kefu-conversation flex items-center"
@ -75,24 +77,17 @@ import { useEmoji } from './tools/emoji'
import { formatPast } from '@/utils/formatTime'
import { KeFuMessageContentTypeEnum } from './tools/constants'
import { useAppStore } from '@/store/modules/app'
import { useMallKefuStore } from '@/store/modules/mall/kefu'
defineOptions({ name: 'KeFuConversationList' })
const message = useMessage() // 消息弹窗
const appStore = useAppStore()
const kefuStore = useMallKefuStore() // 客服缓存
const { replaceEmoji } = useEmoji()
const conversationList = ref<KeFuConversationRespVO[]>([]) // 会话列表
const activeConversationId = ref(-1) // 选中的会话
const collapse = computed(() => appStore.getCollapse) // 折叠菜单
/** 加载会话列表 */
const getConversationList = async () => {
const list = await KeFuConversationApi.getConversationList()
list.sort((a: KeFuConversationRespVO, _) => (a.adminPinned ? -1 : 1))
conversationList.value = list
}
defineExpose({ getConversationList })
/** 打开右侧的消息列表 */
const emits = defineEmits<{
(e: 'change', v: KeFuConversationRespVO): void
@ -156,7 +151,7 @@ const updateConversationPinned = async (adminPinned: boolean) => {
message.notifySuccess(adminPinned ? '置顶成功' : '取消置顶成功')
// 2. 关闭右键菜单,更新会话列表
closeRightMenu()
await getConversationList()
await kefuStore.updateConversation(rightClickConversation.value.id)
}
/** 删除会话 */
@ -166,7 +161,7 @@ const deleteConversation = async () => {
await KeFuConversationApi.deleteConversation(rightClickConversation.value.id)
// 2. 关闭右键菜单,更新会话列表
closeRightMenu()
await getConversationList()
kefuStore.deleteConversation(rightClickConversation.value.id)
}
/** 监听右键菜单的显示状态,添加点击事件监听器 */

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@ -152,6 +152,7 @@ import dayjs from 'dayjs'
import relativeTime from 'dayjs/plugin/relativeTime'
import { debounce } from 'lodash-es'
import { jsonParse } from '@/utils'
import { useMallKefuStore } from '@/store/modules/mall/kefu'
dayjs.extend(relativeTime)
@ -169,6 +170,7 @@ const queryParams = reactive({
})
const total = ref(0) // 消息总条数
const refreshContent = ref(false) // 内容刷新,主要解决会话消息页面高度不一致导致的滚动功能精度失效
const kefuStore = useMallKefuStore() // 客服缓存
/** 获悉消息内容 */
const getMessageContent = computed(() => (item: any) => jsonParse(item.content))
@ -297,6 +299,8 @@ const sendMessage = async (msg: any) => {
message.value = ''
// 加载消息列表
await refreshMessageList()
// 异步刷新
kefuStore.updateConversation(conversation.value.id)
}
/** 滚动到底部 */

View File

@ -3,7 +3,7 @@
<!-- 会话列表 -->
<KeFuConversationList ref="keFuConversationRef" @change="handleChange" />
<!-- 会话详情选中会话的消息列表 -->
<KeFuMessageList ref="keFuChatBoxRef" @change="getConversationList" />
<KeFuMessageList ref="keFuChatBoxRef" />
<!-- 会员信息选中会话的会员信息 -->
<MemberInfo ref="memberInfoRef" />
</el-container>
@ -15,10 +15,12 @@ import { WebSocketMessageTypeConstants } from './components/tools/constants'
import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
import { getRefreshToken } from '@/utils/auth'
import { useWebSocket } from '@vueuse/core'
import { useMallKefuStore } from '@/store/modules/mall/kefu'
defineOptions({ name: 'KeFu' })
const message = useMessage() // 消息弹窗
const kefuStore = useMallKefuStore() // 客服缓存
// ======================= WebSocket start =======================
const server = ref(
@ -53,29 +55,24 @@ watchEffect(() => {
}
// 2.2 消息类型KEFU_MESSAGE_TYPE
if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE) {
const message = JSON.parse(jsonMessage.content)
// 刷新会话列表
// TODO @puhui999不应该刷新列表而是根据消息本地 update 列表的数据;
getConversationList()
kefuStore.updateConversation(message.conversationId)
// 刷新消息列表
keFuChatBoxRef.value?.refreshMessageList(JSON.parse(jsonMessage.content))
keFuChatBoxRef.value?.refreshMessageList(message)
return
}
// 2.3 消息类型KEFU_MESSAGE_ADMIN_READ
if (type === WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ) {
// 新会话列表
// TODO @puhui999不应该刷新列表而是根据消息本地 update 列表的数据;
getConversationList()
// 新会话已读
kefuStore.updateConversationStatus(JSON.parse(jsonMessage.content)?.id)
}
} catch (error) {
console.error(error)
}
})
// ======================= WebSocket end =======================
/** 加载会话列表 */
const keFuConversationRef = ref<InstanceType<typeof KeFuConversationList>>()
const getConversationList = () => {
keFuConversationRef.value?.getConversationList()
}
/** 加载指定会话的消息列表 */
const keFuChatBoxRef = ref<InstanceType<typeof KeFuMessageList>>()
@ -87,7 +84,8 @@ const handleChange = (conversation: KeFuConversationRespVO) => {
/** 初始化 */
onMounted(() => {
getConversationList()
/** 加载会话列表 */
kefuStore.setConversationList()
// 打开 websocket 连接
open()
})